Live Help on mel-jol

18 09 2006

A Live Help page has been added on mel-jol where users can chat and get help in real time as some people might require assistance in operating their forums on mel-jol or creating and modifying their business page or any other kind of assistance.
The live help page can be accessed by going to http://www.mel-jol.com/home/live_help.

But this page is accessible only if the user is logged in , i.e., mel-jol registered members who have activated their accounts.

If you have any queries which are not mentioned and clarified in the Forum >> Newcomer’’s corner >> Help and Instructions forum or any other place on the website then do come to the Live Help session and ask your questions.

Live Help sessions are scheduled every night between 9pm - 11pm. Any schedule changes will be posted in Forum >> Newcomer’’s corner >> Help and Instructions.

If this schedule is not convenient to any user then s/he can post it in Forum >> Newcomer’’s corner >> Help and Instructions >> Live Help schedule and we will try to arrange some time convenient for both parties. However, we cannot guarantee that but we will try our best to reach a mutually convenient arrangement.





How to create a Business Page on mel-jol.com?

26 08 2006

If you are already registered on mel-jol, then:

1. Login.
2. Click on the Business Pages link available from the Main Menu.
3. You will find a link on this page to create your Business Page, click on that (only visible, if you are logged in).
4. On the next page, you will see a form to fill information about your business.
5. Choose a category for your business from the “Select Category” options.
6. If no suitable category present for your business then create one by clicking on No suitable category for your business? Click here link. A box will appear, simply fill in your business category name and click on the Create Category button.
7. Now select the category you just created from “Select Category” options.
8. Enter your business name in the “Business Name” box (within 90 characters).
9. Enter a short description of your business in the “Short Description” box (within 180 characters).
10. If you have your own website then enter the full address (including http://) in the website address box.
11. Now put all the information you want in the “Detail Description” box.
12. If you want to put an offer/service/product information then use Would you also like to add what you offer (service or product)? Click here link to enter the details.
13. Click on “Add Business” button and you are done.
14. If you want to add more products/services then go to your business page, which will have the address http://www.mel-jol.com/biz/YourUsername and click on Want to add additional services or products? Click here link. This link is available after your business information and before the product/service description start (if any present).
15. Once you click on this link, you will see a box with a form to add the relevant information.
16. After filling in the information, click on “Add Offer” button and you will immediately see a message “Added successfully”.
17. Scroll down the page, to see the product / service you just added.
18. To edit your business information or products / services, use the Edit link given in each section or simply click on the text, which will change the text into a box where you can edit information, once done click “OK” or “Cancel” to undo the changes.
19. To see, how your business page will appear to others logout and refresh/reload your business page.

NOTE: You can do all these tasks only if you are logged in otherwise you won”t see the Edit/Delete links.

If you face any problems then go to the Forum >> Newcomer’’s corner >> Help and Instructions >> How to create a Business Page? and post a reply using Post Reply link and you will get a reply asap.





Application Error

24 08 2006

I just thought to let all the users know that if you get

Application Error

Rails application failed to start properly

then simply refresh / reload that page. Hopefully, it will work fine once you refresh that page or press Ctrl + R key together.

However, if the problem persists, then please contact support@mel-jol.com